Trade Terms

Standard trading terms for Omnivo Solutions. These apply to all trade orders unless something different is agreed in writing.

1. Trade supply only

We supply businesses only. By placing an order you confirm you are buying in the course of a trade or business and not as a consumer.

2. Orders

Orders are placed directly with us and confirmed by us before they are fulfilled. Case pricing is as set out in the current price list, which supersedes any earlier version. Quoted prices hold for the period stated on the quote.

3. Pricing and availability

Prices are quoted per case and exclude VAT unless stated otherwise. Availability is subject to stock. Where a line becomes unavailable we will offer an alternative or adjust the order rather than substitute without asking.

4. Payment

Payment terms are confirmed when your account is opened. Account terms, where offered, are at our discretion and set out in writing. We accept card and bank transfer.

5. Title and risk

Risk in the goods passes to you on delivery. Title remains with Omnivo Solutions until payment has been received in full.

6. Damaged or short orders

Check goods on arrival. Report any damage or shortage within 48 hours of receipt and we will credit or replace the affected units.

7. Returns

Returns are accepted where agreed with us in advance. Goods must be unopened, undamaged, in date and in their original packaging. Any return arrangement specific to your account is confirmed to you in writing.

8. Product information

Ingredient, allergen and best before information is carried on the product packaging. You remain responsible for storing, displaying and handling stock in line with your own food safety obligations.

9. Liability

Nothing in these terms limits liability for death, personal injury or fraud. Otherwise our liability in respect of any order is limited to the value of that order.

10. Governing law

These terms are governed by the laws of Ireland and the Irish courts have exclusive jurisdiction.